BusinessTheatre Works explores the dynamics of human interaction in the workplace. Thus, it is fitting that BTW utilizes an interactive theatre model in its training approach. This promotes an entertaining but thought-provoking training experience.

BTW creates a 'mirror of truth' for the audience by presenting accurate and complex characters and situations, customized to the client's workplace culture. To complete this life-like experience, BTW performers stay in character after performing vignettes, and working with professional facilitators take questions and comments from the audience. This interactive dialogue gives audience members the opportunity to enhance awareness of themselves, others, and the workplace 'play' they all 'perform' in.

Overall, a BTW training moves the audience to experience a shared truth in a live, interactive manner i.e., in the manner we all experience life. As such, a BTW training is an extremely effective workplace training choice as it bolsters a company's affirmative defense, whether as preventative EPLI training, or as a crucial element of legal strategy in the event of litigation.